Starting with Dynamics CRM 20xx, the knowledge base article system that has been in the product for a long time is superceded by a new system called knowledge articles. "Old" system Display Name Schema Name Notes Article kbarticle Article Article Template kbarticletemplate Template used to create an article "New" system when using Dynamics 365 knowledge solution Display Name Schema Name Notes Knowledge Article knowledgearticle Article KnowledgeArticle Views knowledgearticlevi

Microsoft has announced that Dynamics CRM version 2016 will be the last major version of Dynamics CRM to be supported by the connector. https://blogs.msdn.microsoft.com/dynamicsconnector/2016/04/08/connector-for-microsoft-dynamics-support-for-microsoft-dynamics-crm-beyond-dynamics-crm-version-2016/ I'm assuming that last major version means version 8 which include CRM 2016 with SP1 and SP2. Note that SP2 changes the branding to Dynamics 365. The article above describes the su

The re-branding of Microsoft Dynamics CRM to 365 for on-premises deployments has arrived. This is in the guise of the "December 2016 update for Dynamics 365 (On-Premises)" which you can download from https://www.microsoft.com/en-us/download/details.aspx?id=54515 Although it sounds like a new version, the December 2016 update is not a new version. Deploying this update changes the version to 8.2.0.0749, which is still part of the CRM 2016/version 8 release cycle. There is more